Michel Netchaev: - At this moment I am on a business trip and it is necessary for me to know if you can provide me with documents for taxi service which I will further direct to my company. What documents are you able to provide? - Each car is equipped with the RECEIPT of the STRICT REPORTING, WITH REQUISITES of the COMPANY AND ROUND STAMP
Eugene Boubentschikova: - Is it possible to reserve a car in advance? How can you guarantee that the car will be there in time? - After the operator grants your application it is automatically put into a special program from which it is impossible to delete the order. That’s why if you decide to reserve a car in advance (it could be few days or even weeks) we assure you that you won’t be disappointed!
Eugene Koltachev: - For arrival at the Airport Koltsovo I need a car of a representative class without any marking. Is it possible to reserve such a car? - Of course. All you need is to contact us on (343) 21-9999-0 and to inform our operator that you prefer a car without brand symbols. It is also necessary to inform our operator if you need a person to meet a guest with a name board. We assure you that your guest will be satisfied with a trip in our taxi.
Maria Radich: - How many cars is it possible to reserve for a wedding? - The number of cars per order is not limited. It is possible to reserve all the cars from our auto park at a time as well as reserving just one car.
George Sapozhnikov: - I have a VISA bank card. Is it necessary to use a certain bank card to make payments in POS Terminals or it doesn’t matter? - All VISA bank cards (VISA GOLD and VISA ELECTRON) are accepted by the POS Terminals.
Maria Vyazkova: - What types of cashless payment systems are available in your company? - In our company there are several systems of cashless payment. First of all it is the POS Terminal, which makes it possible to pay for your trip directly in the car by the means of Visa, Master Card, Maestro and American Express plastic cards. Secondly – it is the contractual system. It is possible to deposit 10 000 rubles while signing the contract for our taxi service. With each trip this sum will be written off. As soon as this sum is used up you are able to make a new deposit and to continue using our service. In the third place – is the same contractual system but the payment is made in the end of the month on the base of specification of the trips and the issued bill.
Vyatcheslav Tchernigo: - Why do you need a personal PIN-code? - Personal PIN-code provides you with our service on a reduced tariff; in addition you will be able to pay for our service in advance or afterwards; also you will have a right to receive the specialization of the trip. A PIN-code will be given to you after signing the contract.
Natalia Rusinova: - How many tariff plans do you have in your company? - Currently in the company "Xoxloma taxi de luxe" there are 5 basic tariff plans. Depending on the number and duration of your trips you will be able to choose the most suitable tariff for yourself. Moreover there are extra services that you can easily order. If you did not find the suitable service in our price list send us an e-mail on: Xoxloma96@yandex.ru or contact us on (343) 21-9999-0 and we will definitely solve the problem and satisfy your needs. General information on tariff plans is available on our website ("The tariffs") or you can call our operators on (343) 21-9999-0.